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OCTOBER Calendars RELEASED and NOW AVAILABLE!!!      Click on Employee Web Calendar Link!!!

"If we are not thinking 'Guest Service'.....we are not thinking at all"

 

 

 

Welcome to the NEW RMC "What's Up?" Page

On this page, here's what you'll find:

1.  Updated messages to our staff!!

2.  "Caught doing it RIGHT!"

Our New Staff Recognition Program - we'll catch you doing something GREAT...

...and then share it with everyone!

3.  Training and New Event Announcements

4.  General "RMC News"

REMEMBER to Check Back to this Page often as it will be updated regularly!!


 

Blank                       Caught Doing it Right               May 2010

RICHMOND

     This staff member found a guest's wallet at an event.  Oh...by the way, there were 100,000 guests at this

event (NASCAR).  Within this wallet were credit cards, pictures, a large amount of cash, and a drivers license.

This staff member not only safeguarded this wallet and it's contents, but helped to locate the individual, based

on the ID within the wallet, and return the wallet to the owner, with 100% of its contents safe and sound.  This

guest wrote a thank you letter to both RMC Events and our client, Richmond International Raceway.

 

GREAT WORK and CONGRATULATIONS to our May 2010 Richmond Recipient of "Caught Doing it Right"

BUTCH LEE

 

 

 

 

 

 
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