Job Description
Our event staff provide a superior level of customer service to ensure a safe and enjoyable environment for guests as they attend various events, including collegiate sporting events, concerts, festivals, and fairs. The position offers flexible, part-time hours that allow for the accommodation of each staff member’s personal schedule.
Essential Position Functions and Key Duties
  • All Event Staff personnel will be cross-trained in multiple positions, including: Ticket-Taker/Scanner, Usher, Bag Checker, Parking Attendant and Crowd Management (post assignments will vary for each event).
  • Creating an enjoyable and safe experience for guests at any given event by providing a high-level of customer service and implementing proper security protocol before, during, and in-between ingress and egress.
  • Educating guests on safety policies using a positive and calm manner.
  • Observing your surroundings, detecting any suspicious or hazardous situations, and reporting your findings to event supervisors, managers, and emergency personnel.
  • Work flexible hours that includes nights and weekends.

Qualifications
  • Upon the successful completion of RMC’s interview process, all new recruits must register as an Unarmed Security Officer though the Virginia Department of Criminal Justice Services. DCJS’s eligibility requirements include:
    • 1. A minimum of 18 years of age.
    • 2. Successful completion of the initial application process and required 01-E training course.
    • 3. Submission of fingerprints for a criminal background check. Certain criminal convictions may be disqualifying. Please refer to DCJS for further information regarding their qualification requirements.)
  • Excellent customer service mindset and verbal communication skills.
  • Ability to remain calm in a fast-paced, high energy environment.
  • Must be able to work a minimum of 2-3 events per month.
  • Must have reliable transportation.

Work Conditions
  • Ability to interact cordially and communicate with a diverse community.
  • Ability to operate a portable radio and provide clear transmissions in English.
  • Effective oral and written communication skills in English.
  • Ability to assess and evaluate situations quickly, accurately, and effectively.
  • Must be able to accurately follow SOP’s (Standard Operating Procedures) & Post Orders.
  • Must have reliable transportation and always be punctual for assigned shifts.